Last modified: January 17, 2023
Introduction
Entertainment Benefits Group, LLC d/b/a TicketsatWork ("TicketsatWork" or "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.ticketsatwork.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. Capitalized terms used and not defined herein are as defined in our Terms of Use.
This policy applies to information we collect:
It does not apply to information collected by:
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children
Our Website is not intended for children, as defined under applicable law. Children may not provide any information to or on the Website. We do not knowingly collect personal information from children. If we learn we have collected or received personal information from a child without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child, please contact us here.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
We collect this information:
Information You Provide to Us
The information we collect on or through our Website may include:
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). See Choices about How We Use and Disclose Your Information for information on how we respond to web browser signals and other mechanisms that enable users to exercise choice about behavioral tracking.
The information we collect automatically helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across devices and different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices about How We Use and Disclose Your Information.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about our own and third parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please see Choices about How We Use and Disclose Your Information.
Our legal bases for processing your information include:
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
We may also disclose your personal information:
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. TicketsatWork does not respond to Do-Not-Track signals at this time; however, we have created mechanisms to provide you with the following control over your information:
California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request here. However, please know we do not currently sell data triggering that statute's opt-out requirements.
Accessing and Correcting Your Information
You may log in to your account or contact us here to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us here, or write us at: Attn: Privacy and Compliance, Legal Department, 19495 Biscayne Boulevard, Suite 300 Aventura, FL 33180 To learn more about California residents' privacy rights, visit here.
Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:
Colorado, Connecticut, and Virginia also provide their state residents with rights to:
Connecticut and Utah also provide their state residents with rights to out of processing of sensitive personal data, including personal data that reveals an individual's racial or ethnic origin, citizenship, or immigration status, or mental or physical health condition or diagnosis.
To exercise any of these rights please contact us here. To appeal a decision regarding a consumer rights request you may contact us here.
Please note that we may maintain and use de-identified data, as defined under applicable law, without attempting to re-identify the data.
International Data Transfers
When you use the Website and provide information through the Website, we may transfer your information to a destination outside your jurisdiction, including to the United States. The United States has not received a finding of "adequacy" from the EU under Article 45 of the GDPR (or other analogous international data protection regulations, such as the UK GDPR). TicketsatWork relies on the safeguards set forth in Article 46 of the GDPR or derogations for specific situations set forth in Article 49 of the GDPR (or other analogous data transfer mechanisms) in order to transfer personal information across international borders.
Individuals in the European Economic Area ("EEA") and the UK may request a copy of applicable Article 46 agreements by contacting us at: Attn: Privacy and Compliance, Legal Department, 19495 Biscayne Boulevard, Suite 300 Aventura, FL 33180.
Your Rights
To the extent required by law, TicketsatWork provides you with:
When the processing of your personal information is based on your consent, you have the right to withdraw your consent at any time, but this will not affect any processing we have already performed. If you withdraw your consent, refuse to provide certain information, or provide inaccurate information, you may not be able to access or utilize all of the features or content available on or through the Website, and we may not be able to fulfill your requests for products or information.
Please contact us using any of the methods identified in the Contact Information section if you would like to exercise your individual rights. We may need to obtain or confirm certain personal information in order to accommodate your request. We will not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Individuals in the EEA and UK: In addition to the above rights, you also have the right to lodge a complaint with a supervisory authority (EEA) or the Commissioner (UK) if you believe we have processed your personal information in a manner inconsistent with your privacy rights. We kindly request that you contact us first so that we may address your concern.
Data Security and Retention
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
We retain your information for as long as needed: (i) to conduct business with you; (ii) as needed for the purposes outlined in this Privacy Policy; and (iii) as necessary to comply with our legal obligations, resolve disputes, and enforce any agreements.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you in accordance with applicable law. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
TicketsatWork
Attn: Privacy and Compliance, Legal Department
19495 Biscayne Boulevard, Suite 300
Aventura, FL 33180
Or you may contact us here.
CCPA Privacy Policy
Last modified: January 11, 2023
California Residents
The following disclosures are made pursuant to the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 ("CCPA"). These disclosures supplement any privacy notices we previously or contemporaneously provided to you, including any California-specific privacy notice provided to you if you are an employee of TicketsatWork.
Right to Know
California residents have the right to be informed of the categories and specific pieces of personal information collected about them, including sensitive personal information, collected, used, and disclosed, the categories of sources from which that information is collected, whether that information is sold or shared, the categories of third parties to whom that information has been disclosed, the business or commercial purposes for collecting and using each category of personal information, and the intended retention period for each category of personal information.
The below chart reflects the categories of personal information we have collected from California residents during the past twelve months, the categories of sources from which the information was collected, the business or commercial purpose for which the information was collected, the categories of third parties to whom we disclosed that information, and our anticipated retention period for each category of information.
Personal Information Category set forth in Cal. Civ. Code § 1798.140 | Source(s) of Personal Information Collection | Business or Commercial Purpose(s) for Collection/Use | Third Parties, Service Providers, and Contractors Receiving Personal Information Category | Retention Period |
---|---|---|---|---|
Personal identifiers, including real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver's license or passport number, or other similar identifiers. | Directly from you; indirectly from you as you navigate or use our Website; advertising networks; internet service providers; data analytics providers; Devices you use to access our Website; Employers; single-sign-on providers; Marketing platforms; Social networks. | Provide you with our services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; market to you. | Activity providers; Advertising networks; Related Entities; Marketing Affiliates; booking engines; box offices; car rental companies; courier services; customer service support providers; data connectivity platforms; data management platforms; entertainment providers; hotels; fraud prevention providers; marketing providers; operators of co-branded and white page versions of the Website; payment processors; producers; social networks; technology service providers; travel providers; data-analytics providers; video hosting and sharing platforms. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
California Customer Records personal information (Cal. Civ. Code § 1798.80(e)), including name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. | Directly from you; employers; single sign-on providers. | Provide you with our services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors. | Activity providers; Related Entities; Marketing Affiliates; booking engines; box offices; car rental companies; courier services; customer service support providers; data connectivity platforms; data management platforms; entertainment providers; hotels; fraud prevention providers; operators of co-branded and white page versions of the Website; payment processors; producers; technology service providers; travel providers. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
Characteristics of protected classifications under California or federal law. | Directly from you; advertising networks; data analytics providers; devices you use to access our Website; marketing platforms; social networks; indirectly from you as you navigate or use our Website. | Provide you with our services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; market to you. | Advertising networks; Related Entities; Marketing Affiliates; booking engines; car rental companies; customer service support providers; data analytics providers; data connectivity platforms; data management platforms; hotels; marketing providers; operators of co-branded and white page versions of the Website; social networks; technology service providers; travel providers. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | Directly from you; indirectly from you as you navigate or use our Website; advertising networks; internet service providers; data analytics providers; devices you use to access our Website; marketing platforms; social networks. | Maintain transaction records; provide you with our products or services; provide you with advertising or marketing services. | Data analytics providers; advertising networks; activity providers; Related Entities; Marketing Affiliates; booking engines; box offices; car rental companies; courier services; customer service support providers; data connectivity platforms; data management platforms; entertainment providers; hotels; fraud prevention providers; marketing providers; operators of co-branded and white page versions of the Website; payment processors; producers; social networks; technology service providers; travel providers; video hosting and sharing platforms. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
Biometric information. | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information about individual interactions with an Internet website, application, or advertisement. | Indirectly from you as you navigate or use our Website; advertising networks; internet service providers; data analytics providers; devices you use to access our Website; marketing platforms; single sign-on providers; social networks. | Detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity; verify, maintain, improve, upgrade, or enhance a service or device that is owned or controlled by us; identify and repair errors; provide you with advertising or marketing services; perform analytics. | Advertising networks; technology service providers; data analytics providers; activity providers; Related Entities; Marketing Affiliates; booking engines; box offices; car rental companies; customer service support providers; data connectivity platforms; data engagement platforms; entertainment providers; hotels; fraud prevention providers; marketing providers; operators of co-branded and white page versions of the Website; payment processors; producers; social networks; travel providers; video hosting and sharing platforms. | Barring any legally required additional retention period, up to three years. |
Geolocation data | Indirectly from you; devices you use to access our Website; advertising networks; data analytics providers; marketing platforms. | Protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; provide you with advertising or marketing services; perform analytics. | Advertising networks; technology service providers; data analytics providers; Related Entities; Marketing Affiliates; data connectivity platforms; data management platforms; fraud prevention providers; marketing providers; operators of co-branded and white page versions of the Website; social networks; video hosting and sharing platforms. | Barring any legally required additional retention period, up to three years. |
Sensory data including audio, electronic, visual, thermal, olfactory, or similar information. | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
Professional or employment-related information. | Directly from you; indirectly from you as you navigate or use our Website; advertising networks; internet service providers; data analytics providers; devices you use to access our Website; employers; single sign-on providers; marketing platforms; social networks. | Provide you with our services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; market to you. | Activity providers; advertising networks; affiliates; box offices; car rental companies; courier services; customer service support providers; data connectivity platforms; data management platforms; entertainment providers; hotels; fraud prevention providers; marketing providers; operators of co-branded and white page versions of the Website; payment processors; producers; social networks; technology service providers; travel providers; data analytics providers; video hosting and sharing platforms. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
Non-public education information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 C.F.R. Part 99) | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | Indirectly from you; devices you use to access our Website; advertising networks; data analytics providers; social networks. | Provide you with advertising or marketing services; perform analytics; maintain, improve, upgrade, or enhance a product or service. | Advertising networks; Related Entities; Marketing Affiliates; technology service providers; data analytics providers; data connectivity platforms; data management platforms; marketing providers; operators of co-branded and white pages versions of the Website; social networks; video hosting and sharing platforms. |
Sensitive Personal Information Category as set forth in Cal. Civ. Code § 1798.140 | Sources from which Information was Collected | Purposes for Collection; Use | Third Parties, Service Providers, and Contractors Receiving Personal Information | Retention Period |
---|---|---|---|---|
Social security number, driver’s license number, state identification card, or passport number. | Directly from you; employers. | Provide you with our services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors. | Activity providers; Related Entities; Marketing Affiliates; box offices; car rental companies; customer service support providers; data management platforms; entertainment providers; hotels; fraud prevention providers; operators of co-branded and white page versions of the Website; producers; technology service providers; travel providers. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
Account access credentials (user names, account numbers, or card numbers combined with required access code, security code or password to access an account). | Directly from you; employers; single sign-on providers. | Provide you with our services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors. | Related Entities; Marketing Affiliates; customer service support providers; fraud prevention providers; operators of co-branded and white page versions of the Website; payment processors; technology service providers. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
Precise geolocation (location within a geographical area of a circle with a radius of 1850 feet or less). | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
Racial or ethnic origin | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
Religious or philosophical beliefs | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
Union membership | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
Genetic Data | We do not collect. | We do not collect. | Not applicable. | Not applicable. |
Mail, email, or text messages where the content is not directed to us. | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
Unique identifying biometric information | We do not collect. | We do not collect. | Not applicable. | Not applicable. |
Personal information collected and analyzed concerning health. | We do not collect. | We do not collect. | Not applicable. | Not applicable. |
Personal information collected and analyzed concerning sex life, or sexual orientation. | We do not collect. | We do not collect. | Not applicable. | Not applicable. |
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not collect or process sensitive personal information for the purpose of inferring characteristics about consumers. We also do not disclose sensitive personal information for purposes other than those specified in section 7027(m) of the CCPA regulations promulgated by the California Privacy Protection Agency. Therefore, we do not offer consumers the option to limit the use of their sensitive personal information.
Right to Opt Out of Sharing for Cross-Context Behavioral Advertising
In the past twelve months we have used data about your activities on our online properties to serve you ads on online properties owned or controlled by third parties. In the past twelve months, we have provided the following categories of information to advertising networks, affiliates, data analytics providers, data connectivity platforms, data management platforms, marketing providers, social media networks, and video hosting and sharing platforms for this purpose:
If you would like to opt out of this sharing, you may exercise your right using our “Do Not Sell or Share My Personal Information” link, by modifying your cookie settings, or, you may do so in a frictionless manner by activating Global Privacy Control (“GPC”) opt out preference signal to opt out of disclosures of your personal information through the browser you are using. To learn more about the GPC, click here.
Right to Opt Out of Sale
While we do not sell personal information in exchange for monetary consideration, we do share personal information for other benefits that could be deemed a "sale," as defined by the CCPA. The CCPA broadly defines "sale" in a way that may include actives such as the delivery of targeted advertising on websites or allowing third parties to receive certain information, such as cookies, IP address, and/or browsing behavior. In the past twelve months, we have provided the following categories of information to advertising networks, Marketing Affiliates, Related Entities, data analytics providers, data connectivity platforms, data management platforms, marketing providers, social media networks, and video hosting and sharing platforms in ways that could be considered a "sale" under California law:
We disclosed these categories of information to these third parties in order to market and advertise our products and services; perform analytics; and to maintain, improve, upgrade, or enhance our products or services.
We have no actual knowledge of selling the personal information or the sensitive personal information or minors under 16 years of age.
California residents have the right to opt out of the “sale” of their personal or sensitive personal information.
If you would like to opt out of such disclosures, you may exercise your right using our “Do Not Sell or Share My Personal Information” link, by modifying your cookie settings, or you may do so in a frictionless manner by activating Global Privacy Control (“GPC”) opt out preference signal to opt out of disclosures of your personal information through the browser you are using. To learn more about the GPC, click here.
Right to Delete Personal Information
You have the right to request the deletion of your personal information, subject to certain exceptions.
Right to Correct Inaccurate Personal Information
You have the right to request the correction of any inaccurate personal information that we maintain about you.
Right to Access
You have the right to request the categories and specific pieces of personal information we have collected about you.
Right of Non-Retaliation and Non-Discrimination
You have the right to exercise the privacy rights conferred to you under the CCPA without receiving retaliatory or discriminatory treatment. Company does not retaliate or discriminate against you for exercising the privacy rights conferred to you under the CCPA.
Exercising Your Rights
To exercise your rights, you may contact us via phone at 888-217-9565 or by completing our webform, available here. Requesters will need to provide us with personal information in order to verify their identity and residency, including name, email, and state of residence. We will compare the information you provide with our internal records. The personal information that we use to verify identity and residency will not be used for any other purpose.
You may authorize an agent to submit a request on your behalf if you provide the authorized agent with written permission signed by you. Company may require you to verify your identity directly with us and confirm that you provided the authorized agent with permission to submit a request on your behalf.
Contact Information
If you have questions or concerns about our privacy practices, contact us here.